RETURN & REFUND POLICY

At Punarjith Ayurveda, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before placing an order.

Returns

Due to the nature of Ayurvedic and wellness products:

  • Returns are not accepted once the product has been delivered and opened.

  • This policy is in place to ensure product safety, hygiene, and quality.

Eligible Cases for Return / Replacement

We will arrange a replacement or refund only in the following cases:

  • You received a damaged product

  • You received a wrong product

  • The product was missing or tampered at the time of delivery

📌 Important:
To be eligible, you must contact us within 48 hours of delivery with:

  • Order ID

  • Clear photos/videos of the package and product

  • Description of the issue

Refund Process

  • Once your request is approved, refunds will be processed within 7–10 business days.

  • Refunds will be made to the original payment method used during purchase.

  • Shipping charges (if any) are non-refundable, unless the issue is from our side.

Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Incorrect usage or misunderstanding of product benefits

  • Delay in delivery caused by courier partners

  • Orders returned without prior approval

  • Orders canceled after dispatch

  • Products purchased from third-party platforms (Amazon, etc.) — subject to their policies

Contact for Returns & Refunds

Email: support@punarjithayurveda.com
Support Hours: Monday–Saturday, 10:00 AM – 6:00 PM